When an uninvolved, impartial person is called in to help settle a dispute, it's called arbitration. The person in charge of the arbitration acts like an official referee, helping both sides come to an agreement.

The noun arbitration comes to English via the Latin word arbitrari, meaning "to judge." In English, arbitration is both the process of using an arbiter to settle a dispute and the act of that arbiter making a judgment. Many parents know that if the arbitration of your kids' argument was deemed unfair by both kids, you've usually made the right decision.

Definitions of arbitration

n the act of deciding as an arbiter; giving authoritative judgment

“they submitted their disagreement to arbitration
arbitrament, arbitrement
Type of:
judgement, judgment, judicial decision
(law) the determination by a court of competent jurisdiction on matters submitted to it

n (law) the hearing and determination of a dispute by an impartial referee agreed to by both parties (often used to settle disputes between labor and management)

Type of:
a negotiation to resolve differences that is conducted by some impartial party

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